Privacy policy

Effective Date: 12/3/2025
Store Name: Featheria
Store URL: https://featheria.com

At Featheria, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our Shopify store or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

a. Personal Information

When you purchase from our store or interact with our services, we collect the following:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via Shopify/third-party gateways)

b. Device Information

We automatically collect technical data such as:

  • IP address

  • Browser type/version

  • Time zone

  • Cookies and pixel tags

  • Device identifiers

  • Usage data (e.g., how you interact with the site)

c. Order and Account Information

When you create an account or place an order, we store:

  • Purchase history

  • Account preferences

  • Communication preferences

  • Customer service inquiries

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and fulfill orders

  • Deliver customer service and support

  • Personalize your experience

  • Send updates, promotional offers, and newsletters (only with your consent)

  • Improve our website, services, and marketing strategies

  • Detect fraud or misuse of our services

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted third parties, including:

  • Shopify: Our e-commerce platform provider, which stores and protects your data

  • Payment Gateways: To securely process your transactions

  • Shipping and Fulfillment Partners: To deliver your orders

  • Marketing and Analytics Tools: Such as email marketing providers and traffic analyzers (e.g., Google Analytics, Meta Pixel), for optimizing our campaigns

  • Law Enforcement or Legal Authorities: If required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand how you use our site

  • Store your preferences

  • Provide a seamless shopping experience

  • Deliver personalized ads (only where legally permitted)

You can manage or disable cookies in your browser settings. However, this may affect your ability to use certain features of the site.

5. Your Rights

Depending on your location, you may have the following rights:

a. GDPR (EU/UK)

  • Right to access, correct, or delete your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

b. CCPA (California)

  • Right to know what data we collect and why

  • Right to request deletion

  • Right to opt-out of data sharing for advertising

  • Right not to be discriminated against for exercising privacy rights

To exercise these rights, please contact us at: contact@featheria.com

6. Data Retention

We retain your information only for as long as necessary:

  • To fulfill orders and provide services

  • To comply with legal, accounting, or reporting obligations

  • To resolve disputes and enforce our agreements

When no longer needed, your data is securely deleted or anonymized.

7. Protecting Your Information

We implement a variety of industry-standard security measures to maintain the safety of your personal information. This includes:

  • Secure servers (HTTPS)

  • Encrypted payment processing

  • Access controls and user authentication

  • Regular security audits

However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Third-Party Services

Our site may contain links to third-party sites or services. We are not responsible for the privacy practices of these entities. We recommend reading their privacy policies before sharing any personal data.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently done so, we will delete that data immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Revisions will be posted here with a new effective date.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

Email: contact@featheria.com
Store Name: Featheria
Website: https://featheria.com

Thank you for trusting Featheria. Your privacy matters to us.